This Privacy Policy explains how personal data is collected, used, shared and protected on this website.
It also describes the rights available to users. This policy applies only to this website and does not cover other WOW88 domains, casino operators or third-party applications.
This policy applies when you:
This policy does not apply to casino accounts managed by another operator. That operator should provide a separate notice covering registration, KYC, payments and gameplay.
We may collect information that users provide voluntarily, including:
Do not send passwords, OTP codes, banking passwords, CVV details or unnecessary copies of documents.
When you use the website, certain information may be collected automatically:
This information helps us maintain, protect and improve the website.
Cookies are small files stored on a device. They may be used to remember settings, analyse traffic and identify technical errors.
Cookie categories may include:
Essential cookies may be required for the website to function. Other categories should be used according to the user’s choices.
Cookies can be managed through the consent panel or browser settings. Disabling certain cookies may limit some website functions.
Personal data may be used for the following purposes:
We do not use personal data for unrelated purposes without providing additional notice where required.
Depending on the situation, personal data may be processed because:
Where processing is based on consent, consent may be withdrawn through the published contact details. Withdrawal does not affect processing completed before the request was received.
Some information may be required to provide a response. For example, an email address is normally needed for correspondence.
Optional information does not have to be provided. However, insufficient details may prevent the investigation of a technical error, security concern or privacy request.
Mandatory fields should be identified in forms where possible.
We may share limited personal data with service providers that support the operation of the website, including:
Information may also be disclosed to regulators, law enforcement authorities and courts where required by law.
Each provider should receive only the information needed to perform its assigned task.
The website may contain links to casino platforms, payment services, game providers, social networks and other resources.
These organisations apply their own privacy policies. We are not responsible for the collection, use or storage of personal data on third-party websites.
Check the destination address and privacy policy before submitting information.
Some service providers may process information outside Malaysia.
For international transfers, we aim to use appropriate contractual, organisational or legal safeguards. The specific measures depend on the provider and the country of processing.
Contact us for information about the transfer of your personal data.
We retain personal data only for as long as needed for the stated purpose.
The retention period may depend on:
After the necessary period ends, the information may be deleted, anonymised or restricted from further use.
We use reasonable technical and organisational measures to protect personal data.
These measures may include:
No online service can guarantee complete security. Users should keep their devices updated and avoid sending confidential information through unsecured channels.
Depending on applicable law, users may request:
Some rights may be limited by legal, security or record-retention requirements.
Marketing messages may be sent only when suitable consent or another legal basis exists.
Each promotional email should include an unsubscribe option. Users may also change their preferences by contacting us directly.
Service messages and security notices may still be sent when they are necessary to provide a requested service.
This website is intended for adults.
We do not knowingly collect children’s personal data for gambling-related purposes. Parents or guardians may contact us if they believe that a child has submitted personal information.
Gambling services must not be used by anyone below the legal age in their location.
We investigate suspected incidents and take measures to reduce possible harm.
Where required by law, we may notify affected users and the relevant authority. The content and timing of a notice depend on the nature and level of risk.
This policy may be updated when website features, service providers or legal requirements change.
The date of the latest update will appear at the beginning of the page. Significant changes may also be announced through a website notice.
Continued use of the website does not replace consent where new consent is required by law.
Where applicable, the website aims to process personal data with regard to the Personal Data Protection Act 2010 and relevant amendments.
Nothing in this policy should be interpreted as a claim of official certification. Specific obligations depend on the website owner, the type of processing and the applicable jurisdiction.
A Bahasa Malaysia version of this notice may also be provided.
